Last updated: 17 July 2025
1. Who We Are
My Parenting Hub (“MPH,” “we,” “our”) operates myparenting.org from 1234 Evergreen Terrace, Suite 200, Austin, TX 78701 USA. Contact us at [email protected] or +1 (888) 555‑0473.
2. Information We Collect
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Data you provide: name, email, phone, child’s age range, payment details.
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Automatic data: IP address, device ID, browser type, pages visited, cookies.
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Sensitive data: only with explicit consent (e.g., medical notes) and stored with extra encryption.
3. Legal Bases for Processing
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Consent – newsletters, surveys.
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Contract – course enrollment, forum accounts.
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Legitimate interest – site analytics, fraud prevention, content personalisation.
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Legal obligation – accounting, tax, child‑safety regulations.
4. How We Use Data
Deliver content, answer enquiries, process payments, personalise articles, improve user experience, detect abuse, and—if you opt‑in—send parenting tips or promotions. We do not sell your personal data.
5. Cookies & Tracking
Essential cookies keep you logged in; optional cookies power analytics and videos. You can refuse non‑essential cookies in our banner, clear them in your browser, or enable Do Not Track.
6. Sharing with Service Providers
We share data only with trusted processors (hosting, email, payments, analytics) under strict contracts and security controls. Disclosure to authorities occurs only when required by law.
7. Children’s Privacy
We do not knowingly collect data from children under 13 without verifiable parental consent. Parents may review or delete a child’s data at any time.
8. International Transfers
Your data may be processed on servers outside your country (e.g., US, EU). We apply Standard Contractual Clauses and additional safeguards to protect cross‑border transfers.
9. Your Rights
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EU/UK (GDPR): access, correct, erase, restrict, port, or object.
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California (CCPA/CPRA): know, delete, correct, opt‑out of sale/share, limit sensitive data use.
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Other regions: similar rights where applicable.
10. Exercising Rights
Email [email protected] or use the in‑site Privacy Center. We verify identity and respond within 30 days (10 days for California opt‑outs). You may also phone or write to the address above.
11. Security Measures
TLS 1.3 encryption, zero‑knowledge password hashing, role‑based access, quarterly penetration tests, and real‑time anomaly alerts. We notify affected users within 72 hours of any breach posing a risk.
12. Data Retention
Account data is retained while your account remains active plus three years for audit purposes; analytics logs are anonymised after 14 months.
13. Policy Updates
Material changes will appear in an in‑site banner and be emailed to registered users 14 days before taking effect.
14. Contact
Questions? Email [email protected] or write to the Data Protection Officer at our mailing address. We aim to resolve complaints directly; EU users may also contact their local supervisory authority.